If you wish for your target audience to prefer your brand over the others, then you need to make sure you provide them with enough means. In other words, you need to answer their queries and provide them with information when you need them. The reason why call center for tourism and various other industries is picking up pace is because customer support is the number one choice to help establish a business’ online profile. All you need is to make sure you are answering the right questions by your audience. Did you find this useful?